Shipping Information
We have high quality standards when it comes to everything we do, shipping included. You may choose to have your package shipped by Ground, Second Day Air or Next Day Air etc., but the price will vary depending on the weight of your order in addition to what part of the country you reside in. Orders placed before 12 PM (noon) EST are shipped the same business day to make sure you get what you want as soon as possible. Lastly, orders that exceed $75.00 qualify for free shipping.
Time in Transit
Ground delivery in the Continental United States takes anywhere from 1-5 days depending on what part of the country you live in. UPS (Ground, Second Day, and Next Day Air) deliver packages Monday thru Friday. You can also track your package by logging onto UPS.com and typing in your tracking number provided for you in the My Account section of CoffeeRocket.com.
Free Delivery
Orders over $75 receive free shipping! However, there are certain items that do not qualify for free shipping based on their size or weight. Each product will note whether or not it is eligible for free shipping.
Alaska and Hawaii
No need to be deterred from buying from CoffeeRocket.com just because you live outside the Continental US. We happily provide our quality shipping practices to Alaska and Hawaii, but we cannot offer free shipping. Shipping fees will be calculated at checkout to determine exact pricing. Packages usually take around 6 days to reach either state but do incur higher shipping fares.
PO Boxes and APO/FPO Shipping
If you have a PO box listed as your shipping address, we will certainly make sure that's where it goes. Just please keep in mind that shipping charges are higher when not shipped to a physical residence. If you would like to change your shipping address to reflect a physical address, you can do so in the My Account section of CoffeeRocket.com.
Incorrect and Old Addresses
If for some reason you enter the incorrect shipping address or forget to change an address from old to new, then we regretfully must charge a $10 fee toward your account if the order has already been shipped. This is a charge that we pass down from UPS, so please take the time to double check your information before making your purchase final.
International Shipping
Update! Due to the Tariffs and other fees we will no longer ship to Canada
Currently, we only offer shipping to Canada in addition to the United States. Canadian purchases incur similar charges as those made from Hawaii and Alaska. Though, there are additional charges upon delivery in order to cover Canada's customs duties, taxes, and custom brokerage fees. Lastly, we apologize that we cannot offer free shipping to this location.
